FAQs

What's the best way to burn a Soul's Journey Candle?

Our recommended burn time is 2-3 hours. Be sure to trim the wick to 1/4" before each lighting. Always allow the melt pool to reach the edges of the jars before extinguishing. This will allow the candle to burn evenly and prevent "tunneling." Be sure to never to leave a candle unattended or in reach of children, pets or a draft. Allow the jar to cool completely before handling. 

 

Why should I trim the wick and only burn your candles for 2-3 hours at a time?


These are common instructions and good practices for any candle and are meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 2-3 hours at a time slows everything down so you get a longer burn time.

Additionally, burning your candle for 2-3 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax (not the flame) is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container.

 

What are your candles made of?
Soul's Journey candles are made with all-natural 100% soy wax, braided cotton wicks, and scented oils. Just wax, wick, and scent with no other additives or dyes.

 

Why soy?

We choose to work with soy wax for a variety of reasons. We love that it's an 100% renewable resource and carbon neutral. We love that it burns more cleanly - and better yet - for a longer period of time than paraffin. We love the way soy wax smells mixed with a good fragrance. Soy candles are better for the environment and your health: they are non-toxic and burn cleaner than paraffin wax. It produces as much as 90% less soot than paraffin wax. This soot can blacken walls, ceilings, and furniture, contaminate ventilation ductwork in your home, and most importantly, add toxic carcinogens into the air that you breathe.
Soy also helps U.S. farmers by creating important economic growth for the agricultural sector of the US economy. 

 

How is soy wax made?

Soy beans are husked and dried into flake form, then the oil is extracted from the flakes and hydrogenated. The hydrogenation alters the chemical compound so that soy bean oil is a solid at room temperature - soy wax! Leftover bean husks are typically used as animal feed.

 

Are your fragrances phthalate free? What is a phthalate?

All our fragrances are phthalate free. Phthalates are used to dissolve raw materials in apothecary goods, medicine, and fragrances. Recently there has been concern linking high levels of phthalates to health issues, especially in children. While there are no regulations against phthalate use in candles, we decided not to work with fragrances with phthalates in them. The levels of phthalates typically found in a candle are not harmful to a consumer or manufacturer, but we decided that simpler is always better.

 

Are your candles vegan? Do you or your suppliers test on animals?

Our candles and fragrances are considered vegan! We are happy to report that neither we nor our suppliers engage in animal testing.

 

Can the jar be repurposed?

When a 1/4" of wax remains, discontinue use of candle. Place your candle in the freezer, and once the wax hardens, it can be chipped out along with the wick. If there is more than a little bit of wax left, we recommend the "oven method" - place your candle in a warm oven and allow the wax to liquify. Carefully dump and compost the wax out and wipe clean. Soap and water can then be used to remove the wax residue. Use to store pens, plant succulents in or just recycle!

 

How fragrant are your candles?

We find that our candles fill a medium-size room nicely. Smaller candles are better burned at a desk or in a small space such as a bathroom. Because we use natural soy wax, our candles will not have the same scent throw as paraffin candles. We like that our candles are not overwhelming, but rather can be used every day.

 

Where are you candles made?

All of our candles are hand-poured and hand-packaged in our home in Danbury, CT. 

 

How quickly will my order ship?

We make every effort to ship your orders as quickly as possible. Because candles are sensitive to the heat our shipping days are Monday-Wednesday. If you place your order from Thursday-Sunday, it will go out on the next Monday. 

Currently, all orders are sent via FedEx or USPS Priority Mail. You will receive a tracking number for your order when it is fulfilled.

By default, our packages do not require a signature. If you would like your order to require a signature for delivery, please include your request in the “notes” section of the checkout page. 

 

Can I buy your products wholesale to sell them in my store?
Absolutely! To learn more about joining our growing list of wholesale partners, please fill out our wholesale form. Wholesale – Soul's Journey Candles (soulsjourneycandles.com) 

 

Do you offer any discounts on large orders?
Yes. For more information on bulk pricing and quantity price breaks, Some examples of large orders we’re happy to accommodate are:

  • Candles as wedding favors
  • Candles as a gift to your clients or vendors
  • Candles to burn in your salon/spa/hotel/business